Calling this number for assistance can seem ineffective at first, but the representatives at the California DMV helped fix that and make this a pleasant experience. When I dialed, I was connected to the automated system, known as Miles. Miles introduced itself as an automated assistant and asked me to speak the problem I was calling about.
Thinking this was going to be an information system, I mentioned I was calling for information about California's title and registration process and wanted to inquire about costs. However, Miles said the people who could help with that question were unavailable, and I could only request a call-back when it was my turn. There were no other options available, such as waiting on hold for the next available representative or getting information from the automated menu elsewhere. I could only either go back to a previous menu or request a call back.
I went ahead and hit the button for a call-back, and Miles said that because there were too many calls ahead of me, my call would be returned on the next business day. At that point, the system hung up. As this call was on a Friday, I didn't expect to get a call back at any point.
However, 90 minutes after I hung up, I received a call from a different number and was told a representative from the California DMV would be on the phone with me momentarily. She quickly came on the phone, asked how she could assist me and I told her I was moving to California soon and wanted to know how much titling and registering my vehicle would cost.
The agent said that titling the car costs $21, and registration would cost another $60. She said there were a few other fees that could be added based on the weight and age of the vehicle, but couldn't tell me those because they were different for each car and I'd need to ask when I got the car registered.
Next, she added that in order to get my car registered, I'd need to provide documented evidence of three things. They were a California smog emissions test, an application for a duplicate title and insurance in accordance with California's requirements. I had no other questions at that point, and thanked her for her time and assistance. She thanked me for calling and wished me a good evening.
Overall, I was very impressed with the representative's willingness to call back after hours on her end. She didn't have to stick around to call me back, especially on a Friday. But she did, and she made sure that I was taken care of with all of the information I needed. I got all my questions clearly answered and was done within five minutes.
I'm not a fan of Miles' lack of options, but the California DMV workers were absolutely worth the wait. I would use this number again if I needed assistance without hesitation.
This California Department of Motor Vehicles (DMV/RMV) phone number is ranked #3 out of 4 because 83,022 California Department of Motor Vehicles (DMV/RMV) customers tried our tools and information and gave us feedback after they called. The reason customers call 916-657-8035 is to reach the California Department of Motor Vehicles (DMV/RMV) Field Office Support Unit department for problems like Suspension, DUI, Registration, Lost ID/License Renewal, Title Release. As far as we can tell, California Department of Motor Vehicles (DMV/RMV) has call center locations in California and you can call during their open hours Mon-Tue 8am-5pm, Wed 9am-5pm, Thu-Fri 8am-5pm PST. California Department of Motor Vehicles (DMV/RMV) has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 916-657-8035 and ways to call or contact California Department of Motor Vehicles (DMV/RMV) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling California Department of Motor Vehicles (DMV/RMV) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 916-657-8035. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when California Department of Motor Vehicles (DMV/RMV) Field Office Support Unit agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than California Department of Motor Vehicles (DMV/RMV) Once on the phone with California Department of Motor Vehicles (DMV/RMV)'s Field Office Support Unit department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 916-657-8035 is California Department of Motor Vehicles (DMV/RMV)'s #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-777-0133 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach California Department of Motor Vehicles (DMV/RMV) help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.