How do I talk to a human at this Boston Scientific number?
For cardiac rhythm devices; human answered
Does this phone number work 24/7?
No. Hours for this phone number are Mon-Fri 8:30am-9:30pm EST.The least busy day is Thursday, and the most busy day is Friday.See below for more and to learn where this data comes from.
How long will I have to wait to speak to Boston Scientific Cardiac Rhythm Devices Customer Service?
The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #2 most popular Boston Scientific phone number out of 3. Click above to go back to the main customer service number and other contact information, including Boston Scientific email addresses, twitter handles, and live chat options.
Calling this Boston Scientific number should go right to a real human being
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Boston Scientific phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For cardiac rhythm devices; human answered
Below are some clips we've found from Boston Scientific's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the Boston Scientific customer contact center.
If you are a healthcare provider and need to pay your local CRM rep or have performed an interrogation using a Latitude consult machine, press one.
If you are a healthcare provider needing support with MRI compatibility, makers, defibrillators, implanted cardiac monitors, or Latitude remote monitoring, press two."
Excerpt from a call with Boston Scientific
Wednesday, May 27, 2026 4:01 PM
The first phone menu
"Welcome to the Boston Scientific customer contact center.
All other calls, please remain on the line for the next available agent.
If you are a healthcare provider and need to pay your local CRM rep or have performed an interrogation using a Latitude consult machine, press one.
If you are a healthcare provider needing support with MRI compatibility, makers, defibrillators, implanted cardiac monitors, or Latitude remote monitoring, press two."
Excerpt from a call with Boston Scientific
Wednesday, May 27, 2026 4:01 PM
What are the hours and when should I call?
Boston Scientific operates the call center for this 800-227-3422 phone number Mon-Fri 8:30am-9:30pm EST. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Boston Scientific phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Boston Scientific staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Boston Scientific is Thursday.The most busy day to call Boston Scientific is Friday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Boston Scientific is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Boston Scientific staffs the call center well on Thursday.
Why call this Boston Scientific number?
Below is a sample of recent calls to Boston Scientific, and their purpose. Are any of these similar to the reason you are trying to call?
Battery charging issue: The problem is her battery, does she does she code on on the outside?
Taken from a call on Wednesday, May 27, 2026 4:01 PM