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Books-A-Million, Inc. Customer FAQ

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What is Books-A-Million, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Books-A-Million, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What forms of payment does Books-A-Million accept?

Books-A-Million accepts a range of payment methods for purchases made online and in-store. Customers can securely pay with major credit...
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Contact Books-A-Million, Inc. customer service

Order Tracking

How can I track my online order?

To track your online order with Books-A-Million, Inc., you can log into your account on the website and access the "Order Status" section....
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Store Locations

Where is the nearest Books-A-Million store?

The nearest Books-A-Million store can be conveniently located using our store locator tool on our website. Simply visit our website...
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Online Shopping

Does Books-A-Million offer online shopping?

Yes, Books-A-Million offers online shopping for customers. Our website provides a convenient platform for customers to browse and purchase...
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Return Policy

What is the return policy for Books-A-Million?

Books-A-Million has a customer-friendly return policy. If you are unsatisfied with a purchase made in-store or online, you have 30...
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Membership Program

Does Books-A-Million have a membership program?

Yes, Books-A-Million offers a membership program called Millionaire's Club. By joining, customers can enjoy various benefits and discounts....
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What are the benefits of being a Books-A-Million member?

Being a Books-A-Million member comes with several benefits. Firstly, members receive exclusive discounts on books, toys, and various...
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Book Club

Does Books-A-Million have a book club?

Yes, Books-A-Million offers a book club called the BAM! Book Club. It is open to both in-store and online customers. The BAM! Book...
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Special Orders

Can I order books that are not in stock?

Yes, you can order books that are not currently in stock at Books-A-Million. We offer a special service called "Special Order" where...
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Payment Methods

What forms of payment does Books-A-Million accept?

Books-A-Million accepts a range of payment methods for purchases made online and in-store. Customers can securely pay with major credit...
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Ask any question you have about Books-A-Million, Inc. customer service. We will do our best to get you answers right away.
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