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Bonneville Power Administration Customer Service

Phone Number & Contact Info

Bonneville Power Administration's Best Phone Number

503-230-3000
Calls Customer ServiceMost popular Bonneville Power Administration number

How do I talk to a live human at Bonneville Power Administration?

Does Bonneville Power Administration offer 24 hour customer service?

Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.

How long will I wait on hold?

The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

Bonneville Power Administration Customer Phone Numbers

Customer Service

24 hours, 7 days
800-282-3713
Toll-free

Public Comments

24 hours, 7 days
800-622-4519
Toll-free

BPA Hotline and Codes of Conduct

24 hours, 7 days
800-440-2241
Toll-free

Human Resources

24 hours, 7 days
503-230-3230

Interconnection Services

24 hours, 7 days
360-619-6047

Land and Rights-of-Way Services

24 hours, 7 days
800-836-6619
Toll-free

Media Inquiries

24 hours, 7 days
503-230-5131

Vandalism and Crime

24 hours, 7 days
800-437-2744
Toll-free

What are the hours and when should I call?

Bonneville Power Administration operates the call center for this 503-230-3000 phone number 24 hours, 7 days.  The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9,775 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bonneville Power Administration phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bonneville Power Administration staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bonneville Power Administration is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 9,775 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday. 

The best time to call Bonneville Power Administration

In summation, the best day to call Bonneville Power Administration is Monday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bonneville Power Administration staffs the call center well on Monday.

Why Customers Call Bonneville Power Administration

More Bonneville Power Administration Customer Service Contacts

There are of course other ways to contact Bonneville Power Administration customer service besides the phone. Below we list the best ones, by medium.

Bonneville Power Administration Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Bonneville Power Administration will reply our your email.

Bonneville Power Administration Customer Service on X (formerly Twitter)

Bonneville Power Administration, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Bonneville Power Administration Customer Service on Facebook / Messenger

Some customer service teams, like that of Bonneville Power Administration, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is Bonneville Power Administration's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bonneville Power Administration agent. This phone number is Bonneville Power Administration's best phone number because 58,648 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +15032303000 include and other customer service issues. Rather than trying to call Bonneville Power Administration first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or facebook or twitter. In total, Bonneville Power Administration has 9 phone numbers. It's not always clear what is the best way to talk to Bonneville Power Administration representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bonneville Power Administration. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like Bonneville Power Administration. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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