A:If you don't have a member number say "No" then "Representative" and then "Other"
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.
This is the #4 most popular Blue Shield (CA) phone number out of 8. Click below to go back to the main customer service number and other contact information:
Toll-free · Calling this Blue Shield (CA) number should go right to a real human being · Medicare Sales Department - To enroll or RSVP for a seminar, press 1. If you're not interested in Medicare but would like to learn more about our individual and family plans, press 3. Currently a Blue Shield member? Press 4. If you know your party's 7-digit extension, press 5.
Toll-free · Press 0# when it asks for an account number, then keep repeating "Customer Service" until transferred · Please say or enter the 10-digit provider number or your tax ID.
Toll-free · Calling this Blue Shield (CA) number should go right to a real human being · Are you calling today as a healthcare professional? Say "yes," "no," or "I'm not sure."
Toll-free · This is the number for them selling new policies so you will get a person. Interesting, how the are always available to sell you something. Ask to be transferred to an agent in the department you are seeking. Insist that they transfer you to a human an · To purchase a new or add dental, vision, or something else to your plan, press the pound key. All other callers, please stay on the line.
Toll-free · Respond to every voice prompt by swearing loudly. After 3 tries, you should be sent to the call queue. · Are you calling today as a healthcare professional? Say "yes," "no," or "I'm not sure."
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Blue Shield (CA) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:If you don't have a member number say "No" then "Representative" and then "Other"
Here is how our research team describes the way the Blue Shield (CA) phone system greets you: Are you calling today as a healthcare professional? Say "yes," "no," or "I'm not sure."
What are the hours and when should I call?
Blue Shield (CA) operates the call center for this 888-256-3650 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 976 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Shield (CA) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Shield (CA) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Blue Shield (CA) is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 976 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Blue Shield (CA) is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Blue Shield (CA) staffs the call center well on Tuesday.