Blockbuster Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Blockbuster customer support.

Blockbuster's Best Contact Information


How do I contact Blockbuster customer service?

A:Blockbuster does not have a customer service phone number, but you can contact them through email or their website.
Email is no phone number, but it is a near-ubiquitous form of communication.

Does Blockbuster offer 24 hour customer service?

A:Not by phone. But you can contact Blockbuster 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Blockbuster Customer Service

There are other ways to contact Blockbuster customer service besides the phone. Below we list them by medium, from most to least popular.

Blockbuster Customer Email Addresses - Customer Service
Customer service email address
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Blockbuster will reply our your email.

Customer Help Desk / Web Support - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Blockbuster customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Blockbuster?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Blockbuster, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Is parental control available on Blockbuster rentals?

Yes, Blockbuster offers parental control options on rentals. We understand that many customers have concerns regarding content suitable for different age groups. With our parental control feature, you can have peace of mind knowing that you have control over the movies your family can access. By setting up a PIN code, you can restrict access to certain movie ratings or genres. This ensures that your children only have access to movies that align with your family's values and guidelines. Blockbuster is committed to providing a safe and enjoyable movie rental experience for everyone, and our parental control feature is just one of the ways we strive to achieve this.

What types of movies are available to rent at Blockbuster?

At Blockbuster, we offer a vast selection of movies to suit every taste and preference. Our extensive rental library includes a diverse range of genres such as action, comedy, romance, drama, family, sci-fi, horror, documentary, and much more. Whether you're in the mood for thrilling adventures or heartwarming tales, we have you covered. Our collection includes both classic and contemporary titles from acclaimed filmmakers and top Hollywood studios. We strive to provide the latest blockbuster releases as soon as they become available. Additionally, we cater to various age groups, offering a wide selection of movies for kids, teens, and adults. With Blockbuster, you can always find the perfect movie to enjoy with your loved ones, providing endless hours of entertainment and unforgettable cinematic experiences.

How long is the rental period for movies at Blockbuster?

The rental period for movies at Blockbuster is typically 3 days. This gives customers ample time to enjoy their chosen movie without feeling rushed. However, Blockbuster also offers an extended rental option called "Home Premiere" which allows customers to keep new releases for up to 7 days. This provides more flexibility for those who may need additional time to watch the movie or have a busy schedule. Customers can easily return the rental in-store or use Blockbuster's convenient drop-off box. Blockbuster understands the importance of giving customers enough time to fully enjoy their rentals, while also ensuring a steady flow of new releases for everyone to enjoy.

Top Blockbuster customer problems and solutions

Click the link above to get answers to just about any Blockbuster customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Blockbuster's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Blockbuster agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Blockbuster anyways and help you with your issue. Over the last 18 months, 606 customers like you have come in search of a phone number for Blockbuster and helped us confirm they don't have one. Common reasons that people try to call Blockbuster customer support department include and other customer service issues. Rather than trying to call Blockbuster first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web. Unfortunately, right now Blockbuster doesn't have any phone numbers. It's not always clear what is the best way to talk to Blockbuster representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Blockbuster Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Blockbuster, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Blockbuster customers like yourself.

GetHuman does not provide call center services or customer support operations for Blockbuster. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Blockbuster. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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