How do I talk to a human at this Bank of New York Mellon number?
A:This is for HSA account holders- wait out the VRU and press nothing
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 9am-5pm EST.The least busy day is Tuesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Bank of New York Mellon HSA Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
This is the #5 most popular Bank of New York Mellon phone number out of 5. Click above to go back to the main customer service number and other contact information, including Bank of New York Mellon email addresses, twitter handles, and live chat options.
More Bank of New York Mellon Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bank of New York Mellon phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This is for HSA account holders- wait out the VRU and press nothing
Below are some clips we've found from Bank of New York Mellon's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to BenefitWallet.
Welcome to the Benefit wallet service center.
For additional information, visit the web at w w w dot my benefit wallet dot com.
To report a lost or stolen card, press pound."
Excerpt from a call with Bank of New York Mellon
Wednesday, November 6, 2024 5:33 AM
What are the hours and when should I call?
Bank of New York Mellon operates the call center for this 877-472-4200 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 957 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bank of New York Mellon phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bank of New York Mellon staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bank of New York Mellon is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 957 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Bank of New York Mellon is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bank of New York Mellon staffs the call center well on Tuesday.
Why call this Bank of New York Mellon number?
Below is a sample of recent calls to Bank of New York Mellon, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 2m 14s , Nov 6, 2024 5:33 AM