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BENEFEDS Customer FAQ

Top Answers & How-to Guides

What is BENEFEDS's Phone Number?

The question we are asked most often is about how to talk to BENEFEDS customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on using my FSA or HSA funds?

Yes, there are certain restrictions on using FSA (Flexible Spending Account) and HSA (Health Savings Account) funds. FSA funds can...
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Recent BENEFEDS Customer Questions

Trying to change what benefits come out of my annuity?

Annuity benefits changes should be made directly with your retirement service or provider. BENEFEDS itself doesn't have control over your annuity deductions. It only provides a platform for managing your FSAFEDS and FLTCIP enrollments, as well as your FEDVIP benefits. Please contact your retirement service or provider for changes related to annuity benefits.
Asked Mar 22, 2024 5:57 PM

Help me with my BENEFEDS customer service issue

Overview

What is BENEFEDS?

BENEFEDS is an abbreviation for Benefits Enrollment for the Federal Employees Dental and Vision Insurance Program. It is a secure and...
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Benefits Offered

What types of benefits are offered through BENEFEDS?

BENEFEDS offers a wide range of benefits to federal employees and retirees. These benefits include dental and vision insurance, as...
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Enrollment Changes

Can I change my enrollment options during the year?

Yes, you can change your enrollment options during the year. BENEFEDS allows for a certain period, known as the Federal Benefits Open...
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Deadline

What is the deadline for making changes to my benefits enrollment?

The deadline for making changes to your benefits enrollment with BENEFEDS depends on the specific program you are enrolled in. For...
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Leaving Job

What happens to my benefits if I leave my job?

If you leave your job, your benefits in BENEFEDS may be affected. The specific impact will depend on the nature of the benefits and...
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Adding Dependents

Can I add dependents to my benefits coverage?

Yes, you can add dependents to your benefits coverage through BENEFEDS. As a federal employee, you have the option to provide coverage...
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FSA/HSA Funds

Are there any restrictions on using my FSA or HSA funds?

Yes, there are certain restrictions on using FSA (Flexible Spending Account) and HSA (Health Savings Account) funds. FSA funds can...
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