Calling Avis is a fairly simple experience, as it's easy to get connected with someone once you get through the brief automated menu. When you call, you're asked if it's about an existing rental agreement, a new rental agreement or another option and asked to indicate which one you're calling about.
I opted for a new rental agreement and was almost immediately connected to a representative, who asked me how she could assist me with getting a rental agreement with Avis. I told her that I would soon be traveling from Jacksonville to Atlanta via car, and I wanted to know how much it would cost me to rent a vehicle.
She said that she could get a quote set up for me and asked me when my travel dates were. I told her I'd be traveling between April 8 and April 12, and she asked me if she could set me to return the car at the same time as when I picked it up for simplicity's sake. I said that was fine, and she entered the information into the computer.
Without asking me what kind of car I wanted to rent, she said that she had an SUV available for around $730 for that time period. I said that price was a little high and I didn't need a car that was that fancy. She said that she would look for a standard, and I said that even an intermediate would be fine with me.
She kept looking for a standard and came back with a price of $652 for the time period, breaking it out to around $163 per day. She said that the high price was because I was returning to a different location, and that Avis charged its renters per day rather than tacking on one flat fee at the end of the rental for going from one location to another.
She then asked if I had any more questions related to renting a vehicle, and I said that I did not. I said that I would need to think about the information she had given me and would get back to her when I was ready to rent. With nothing else left to answer, she thanked me for calling Avis and wished me a pleasant day.
Overall, I thought that this was an effective call, even though the representative did a bit more assuming than listening at times. I never asked for a larger vehicle, but the representative assumed I would want one anyway, which led to her having to run the same search multiple times. That was a bit inefficient, but over the course of the call, not a big deal.
More important was the fact that she had her information right and was able to explain everything well. Based on this interaction, I would have no problem using this number to contact Avis if I needed assistance from them.
This Avis phone number is ranked #4 out of 8 because 11,316 Avis customers tried our tools and information and gave us feedback after they called. The reason customers call 800-230-4898 is to reach the Avis Avis.com Customer Service department for problems like Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program. As far as we can tell, Avis has call center locations in null and you can call during their open hours 24 hours, 7 days. Avis has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 800-230-4898 and ways to call or contact Avis with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Avis at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-230-4898. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Avis Avis.com Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Avis Once on the phone with Avis's Avis.com Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 800-230-4898 is Avis's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-352-7900 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Avis help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.