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Australian Gas & Light Customer FAQ

Top Answers & How-to Guides

What is Australian Gas & Light's Phone Number?

The question we are asked most often is about how to talk to Australian Gas & Light customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I view and manage my account online?

To view and manage your account online, simply log in to your online account portal on our website using your username and password....

Are there any fees or penalties for canceling my service?

At Australian Gas & Light, we understand that circumstances can change, and sometimes you may need to cancel your service. We strive...
Ask any question you have about Australian Gas & Light customer service, get an answer now.
Contact Australian Gas & Light customer service

Account Management

How can I view and manage my account online?

To view and manage your account online, simply log in to your online account portal on our website using your username and password....
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Safety Concerns

What should I do if I smell gas in my home?

If you smell gas in your home, it is crucial to act quickly and take necessary precautions. Open doors and windows to allow for ventilation,...
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Services Offered

What services does Australian Gas & Light offer?

Australian Gas & Light offers a comprehensive range of services for both residential and commercial customers. We specialize in the...
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Switching Providers

Can I switch from my current gas or light provider to Australian Gas & Light?

Yes, you can switch from your current gas or light provider to Australian Gas & Light. We understand that customers may want to explore...
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Payment Options

What are the payment options for my gas and light bills?

At Australian Gas & Light, we offer convenient payment options for your gas and light bills. You can choose to pay through our online...
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Promotions

Are there any discounts or promotions available for new customers?

Yes, Australian Gas & Light offers special discounts and promotions for new customers. As a welcome gesture, we provide enticing offers...
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Billing Rates

What are the average billing rates for gas and light services?

At Australian Gas & Light, our billing rates for gas and light services are competitive and tailored to meet the unique needs of our...
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Renewable Energy

Do you offer renewable energy options?

Yes, at Australian Gas & Light, we are committed to providing sustainable and environmentally friendly energy solutions. We offer renewable...
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Cancellation Policy

Are there any fees or penalties for canceling my service?

At Australian Gas & Light, we understand that circumstances can change, and sometimes you may need to cancel your service. We strive...
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Help me with my Australian Gas & Light customer service issue

Ask any question you have about Australian Gas & Light customer service. We will do our best to get you answers right away.
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