Are there any fees or penalties for canceling my service?

At Australian Gas & Light, we understand that circumstances can change, and sometimes you may need to cancel your service. We strive to provide flexibility and transparency to our valued customers. Therefore, we do have a cancellation policy in place. While we do not impose any fees for canceling your service, there might be certain penalties or charges associated with early cancellations or discontinuation of specific services. These fees vary depending on the terms of your service agreement and the nature of the cancellation. To know the details specific to your situation, we recommend reaching out to our customer service team who will be happy to assist you in understanding any applicable fees or penalties related to canceling your service.