American Family Insurance - Auto Claims Department

Phone Number & Getting a Rep

American Family Insurance - Auto Claims Department number

800-374-1111
Toll-free·Calls Claims Department·See main phone number & contact info
Q:

How do I talk to a human at this American Family Insurance - Auto number?

A:Keep saying "Representative" until you are transferred.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to American Family Insurance - Auto Claims Department?

A:The average hold time is 50 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

All American Family Insurance - Auto customer service contact information

This is the #2 most popular American Family Insurance - Auto phone number out of 2. Click above to go back to the main customer service number and other contact information, including American Family Insurance - Auto email addresses, twitter handles, and live chat options.

More American Family Insurance - Auto Customer Phone Numbers

Customer Service

800-692-6326
Main phone number · Toll-free · 24 hours, 7 days · Press 5 · Do you have an extension number you would like us to reach? Say or enter it now or say I don't have one.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this American Family Insurance - Auto phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Keep saying "Representative" until you are transferred.
Here is how our research team describes the way the American Family Insurance - Auto phone system greets you: Do you have an extension number you would like us to reach? Say or enter it now or say I don't have one.

What are the hours and when should I call?

American Family Insurance - Auto operates the call center for this 800-374-1111 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Family Insurance - Auto phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Family Insurance - Auto staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call American Family Insurance - Auto is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call American Family Insurance - Auto is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that American Family Insurance - Auto staffs the call center well on Wednesday.

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