A:Calling this Ally Bank number should go right to a real human being
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
This is the #2 most popular Ally Bank phone number out of 5. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Repeat "Representative" until you are transferred. · What do you need help with today? Bank accounts, CDs, press 1. Auto, press 2. Invest, press 3. Home loan, press 4. Personal loan, press 5. Credit cards, press 6.
Calling this Ally Bank number should go right to a real human being · What do you need help with today? Bank accounts, CDs, press 1. Auto, press 2. Invest, press 3. Home loan, press 4. Personal loan, press 5. Credit cards, press 6.
Toll-free · Calling this Ally Bank number should go right to a real human being · For new home loans or financing, press 1. Servicing your existing home loan, press 2. For other Ally services outside of home loans, press 3.
Toll-free · Calling this Ally Bank number should go right to a real human being · Enter the account number you would like to access, followed by the hash key.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Ally Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Ally Bank number should go right to a real human being
Here is how our research team describes the way the Ally Bank phone system greets you: To place a trade, say "trade" or press 1. For transfers, say "transfer" or press 2.
In fact, much of this information on this page is superfluous because this Ally Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Ally Bank operates the call center for this 855-880-2559 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 2,502 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ally Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ally Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ally Bank is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 2,502 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Ally Bank is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Ally Bank number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Calling Ally Bank with a customer service concern or question is a simple process thanks to a streamlined automated system and efficient service reps. I wanted to open a savings account with Ally Bank and called customer service for assistance.
The automated system opens with a greeting informing customers that the call will be recorded followed by a menu that includes various options ranging from trades and transfers to portfolio and account questions. Callers can repeat the menu choices by pressing 8. I selected option 7 for other accounts since I didn't hear one listed specifically for savings.
After following the prompts for bank-related questions, I selected the 'new account' option for a savings account and was immediately transferred to an agent. I was asked to give basic personal information and told to state my request. I shared with the agent that I wanted to open a new savings account and he was more than happy to assist me while also sharing that this process is fairly easy to complete online or over the phone.
He directed me to Ally Bank's website where I could read the specific information I would need to open an account, including my social security number, address and birth date along with creating an Ally Bank account. This would allow me to log in for online banking. I decided to follow the online prompts while on the phone with him as he explained the savings benefits such as no monthly fees, high-yield savings rates and no minimum deposits.
The process was seamless and took less than 15 minutes thanks to an agent who was more than helpful to assist and direct me with opening the account. Once complete, the call ended as the agent directed me to a quick survey.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
