A:Must choose an option 1-4, then follow prompts.Our free phone can also navigate phone menus to get a live human at Alert-1 for you.
Q:
Does Alert-1 offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sat 9am-6pm EST.The least busy day is Friday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Alert-1 below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Alert-1 phone number to document the phone system.
Here is how our research team describes the way the Alert-1 phone system greets you: Thank you for calling Alert One and Response Link Medical Alert Systems. We offer affordable personal medical alert systems that provide invaluable protection, so you'll never face an emergency alone. To purchase a new medical alert or for a free consultation, please press 1. If you are an existing member, please press 2 for Technical Support. Press 3 for partners and case managers. Press 4. If you know your party's extension, you may dial it at any time.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-4, then follow prompts.
Below are some clips we've found from Alert-1's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Alert One.
And ResponseLink Medical Alert Systems.
We offer affordable, personal medical alert systems that provide invaluable protection.
So you'll never face an emergency alone.
To purchase a new medical alert or for a free consultation, please press one.
If you are an existing member please press two."
Excerpt from a call with Alert-1
Tuesday, February 27, 2024 2:24 PM
What are the hours and when should I call?
Alert-1 operates the call center for this 866-645-1505 phone number Mon-Sat 9am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Alert-1 call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alert-1 phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alert-1 staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Alert-1 is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Alert-1 is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Alert-1 staffs the call center well on Friday.
Why Customers Call Alert-1
Below is a sample of recent calls to Alert-1, and their purpose. Are any of these similar to the reason you are trying to call?
Payment query: "I see an amount of thirty eight ninety five And is that my payment for alert one It was supposed to be taken out the first of the month."
- From a call lasting 3m 59s , Feb 27, 2024 2:24 PM
More Alert-1 Customer Service Contacts
There are of course other ways to contact Alert-1 customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Alert-1 will reply our your email.
Conclusion and closing notes
This is Alert-1's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alert-1 agent. This phone number is Alert-1's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-645-1505 include and other customer service issues. Rather than trying to call Alert-1 first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Alert-1 has 1 phone number. It's not always clear what is the best way to talk to Alert-1 representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Alert-1. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alert-1. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.