How do I talk to a human at this AXA Equitable number?
A:Say "Operator".
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-7pm EST.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to AXA Equitable Life Insurance?
A:The average hold time is 17 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.
This is the #2 most popular AXA Equitable phone number out of 2. Click above to go back to the main customer service number and other contact information, including AXA Equitable email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Thurs 8:30am-7pm, Fri 8:30am-5:30pm EST · Press 9, Press 2, then wait on the line for a Representative. · If you are an agent, press 1. Broker, press 2. Operations, contract holder, press 3. Manager, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this AXA Equitable phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Operator".
Here is how our research team describes the way the AXA Equitable phone system greets you: For address or fax information, press 2. Customers, press 3. 3rd party advisor or brokers, press 4. Calling about a product, press 5.
Below are some clips we've found from AXA Equitable's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Equitable Life Service Center where we continue to redefine standards.
We are committed to service excellence. Your call may be monitored or recorded for quality control purposes."
Excerpt from a call with AXA Equitable
Friday, December 6, 2024 6:11 PM
What are the hours and when should I call?
AXA Equitable operates the call center for this 800-777-6510 phone number Mon-Fri 8am-7pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AXA Equitable phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AXA Equitable staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AXA Equitable is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call AXA Equitable is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AXA Equitable staffs the call center well on Thursday.
Why call this AXA Equitable number?
Below is a sample of recent calls to AXA Equitable, and their purpose. Are any of these similar to the reason you are trying to call?
Language assistance request: "I'm sorry. Do you speak Spanish?"
- From a call lasting 16m 57s , Dec 6, 2024 6:11 PM