Does AIT Worldwide Logistics offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Sunday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for AIT Worldwide Logistics below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this AIT Worldwide Logistics phone number to document the phone system.
Here is how our research team describes the way the AIT Worldwide Logistics phone system greets you: If you know the name of the person you are calling, press 9. Dial by name directory, press 1. Accounts payable, press 2. Human resources, press 3. Claims, press 4. Accounts receivable, press 6. Government and aerospace, press 7. For the Chicago station, press 8. To be transferred to the operator, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 for the Operator.
Below are some clips we've found from AIT Worldwide Logistics's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling AIT Worldwide Logistics.
You have reached our corporate office. Please listen carefully as our menu options have changed."
Excerpt from a call with AIT Worldwide Logistics
Thursday, December 5, 2024 8:09 PM
What are the hours and when should I call?
AIT Worldwide Logistics operates the call center for this 800-669-4248 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the AIT Worldwide Logistics call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AIT Worldwide Logistics phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AIT Worldwide Logistics staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AIT Worldwide Logistics is Tuesday.The most busy day to call is Sunday, which averages 400% more phone calls by comparison.Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Busiest
Mon
Tue
Quietest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call AIT Worldwide Logistics is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AIT Worldwide Logistics staffs the call center well on Tuesday.
Why Customers Call AIT Worldwide Logistics
If you have time to do a bit of reading before you call AIT Worldwide Logistics, we recommend you read over some of our problem-specific articles.
AIT Worldwide Logistics offers a comprehensive range of global logistics services. With expertise in supply chain management, the company provides end-to-end solutions for businesses across various industries. Their services include freight forwarding, customs brokerage, warehouse management, and fulfillment solutions. AIT’s freight forwarding services encompass air, ocean, and ground transportation, ensuring safe and efficient movement of goods internationally. They also offer customs brokerage services to navigate complex customs procedures and regulations. AIT’s warehouse management solutions provide secure storage, inventory control, and distribution services. Additionally, their fulfillment solutions enable businesses to outsource their order processing, packaging, and delivery operations. Overall, AIT Worldwide Logistics offers a complete suite of services to manage and optimize the supply chains of their clients, enabling them to focus on their core business operations.
AIT Worldwide Logistics operates in numerous locations around the globe to provide comprehensive logistics solutions. With a widespread network of offices and facilities, we offer seamless transportation and supply chain services to our clients. Our global presence includes major cities and key logistics hubs in North America, South America, Europe, Asia, and Oceania. In North America, we have multiple locations throughout the United States, Canada, and Mexico. In Europe, we are present in major countries such as the United Kingdom, Germany, France, Italy, and the Netherlands. Additionally, our network extends to China, Japan, Singapore, and Australia, among other countries. Wherever you need logistics support, you can rely on AIT Worldwide Logistics to deliver customized and efficient solutions to meet your international transportation and supply chain needs.
Yes, AIT Worldwide Logistics provides specialized shipping options to meet the unique needs of our customers. Whether you require temperature-controlled transportation, hazardous materials handling, or fragile item transportation, we have the expertise and facilities to handle it all. Our specialized services also include white glove delivery for high-value or delicate items, oversized and project cargo shipping, and international trade compliance solutions. With a global network of partners and our in-depth knowledge of various industries, we can customize shipping solutions to ensure the safe and efficient delivery of your goods. Trust AIT Worldwide Logistics to provide the specialized shipping options you need to navigate any logistical challenge.
Click the link above to get answers to just about any AIT Worldwide Logistics customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to AIT Worldwide Logistics, and their purpose. Are any of these similar to the reason you are trying to call?
Add delivery instructions: "I need help adding delivery instructions for a scheduled delivery."
- From a call lasting 2m 35s , Dec 5, 2024 8:09 PM
Information about why customers call AIT Worldwide Logistics is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- AIT Worldwide Logistics customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is AIT Worldwide Logistics's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AIT Worldwide Logistics agent. This phone number is AIT Worldwide Logistics's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-669-4248 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call AIT Worldwide Logistics first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AIT Worldwide Logistics has 1 phone number. It's not always clear what is the best way to talk to AIT Worldwide Logistics representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for AIT Worldwide Logistics. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AIT Worldwide Logistics. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.