ADT New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular ADT phone number (it's ranked #5). Most customers call 800-280-6946 for support: Click here for best option

Other customers got on the phone recently because:

I got a tower for Pulse installed but the tech who originally put it in did not plug in...
Wondering about the $*** visa gift card I qualified for when I started my service with...
I have no idea what does this company is! Just noticed the month of April they took out...
Bububoy ig if it it it if if if it it it it if ig
Want to cancel subscription ,& get a refund . PAMELA WILLOUGHBY- WHITE
I am trying to cancel my account for over a month! I have called every possible number...
Your company charged my account for something I did not order and did not give permissi...
my alarm keeps going off. says my family room door is open and its not. I removed the a...
For the past two months adtransquilily has been taking money from my account with out...
For the past two months this company has been making transactions I don't recognize so...
THE NEW CAMERA HAS ARRIVED AND I AM SUPPOSET FOR CALL FOR IT TO BE INSTALLED
Adtranquility.com has been taking money from me I want it cancelled subscription and I...
Ive been charged ***.** at least over the last * months.I didn't agree to this and I wa...
The changes that are being made to contact ADT when there is a alarm issue. I don't und...

Help me with my issue

ADT New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial9:30am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait4
Current wait5
Rank (among phone numbers)5
Rank (overall)8
Alternate methodsphone or twitter or web or email
Quality of communication71%
Quality of help93%
Customer votes495
Best phone number800-280-6946
Information last updatedWed May 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

ADT's 888-715-3291 New Customer Concierge Number

This ADT phone number is ranked #5 out of 5 because 17,166 ADT customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the ADT New Customer Concierge department for problems like Technical support, Refund, Start service, Update account information, Cancel service. As far as we can tell, ADT has call center locations in California and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. ADT has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact ADT with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling ADT

Calling ADT at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from ADT New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with ADT's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting ADT in General

While 888-715-3291 is ADT's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-280-6946 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach ADT help by calling them, is that other customers give their customer support at this number a 71% score for their communication skills and a 93% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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