ADT New Customer Concierge Phone Number

Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
ADT's #1 Phone Number

Other customers got on the phone recently because:

I cannot get verification that you received my cancellation
I need an alarm certificate for my insurance company.
Can not find my alarm certificate to get a discount on my insurance company. Need a cop...
Need to know if program ADT.Sightcube.Client.exe is a legitimate program (with hash...
Can't remember password to log into my adt app
Can't remember my password to log in my adt app. My name is John Hughes phone number...
To whom it may concern:*I have an alarm system installed by ADT. My home was previously...
system installed **-*, have been trying to get it working since **-**. Can not hear ala...
Yesterday I had a routine inspection from one of your engineers. I note in my email th...
No one ever called me back. Get human does not work. Lame
A smoke alarm has gone off * times in the last ** minutes. We need it silenced. Ther...
I need a representative to come to my house this Friday. We are having issues with our...
I need the code * stop the tbl light on my key pad n the blue light flashing
I have a **yr old paradox alarm & my system is upset cause I replaced the battery back...
Help me with my issue

ADT New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial9am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait4
Current wait7
Rank (among phone numbers)4
Rank (overall)7
Alternate methodsphone or twitter or web or email
Quality of communication90%
Quality of help74%
Customer votes502
Best phone number800-280-6946
Information last updatedMon Jan 20 2020 10:00:00 GMT+0000 (UTC)

ADT's 888-715-3291 New Customer Concierge Number

This ADT phone number is ranked #4 out of 5 because 17,166 ADT customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the ADT New Customer Concierge department for problems like Cancel service, Technical support, Update account information, Refund, Start service. As far as we can tell, ADT has call center locations in California and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. ADT has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact ADT with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling ADT

Calling ADT at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from ADT New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with ADT's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare ADT's phone numbers against each other.

Contacting ADT in General

While 888-715-3291 is ADT's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-280-6946 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach ADT help by calling them, is that other customers give their customer support at this number a 90% score for their communication skills and a 74% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact ADT.

ADT Contact Info

More Company Phone Numbers

Medicare Phone NumberOptimum Phone NumberSafeLink Phone NumberSamsung Phone NumberSony Phone Number
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!