I am so sick of dealing with this problem order. I have written it out on the website...

GetHuman-sylvieot's customer service issue with iHerb.com from May 2018

5 views
 | 
378 similar
 | 
0 following
Help with my iHerb.com issue
GetHuman-sylvieot's next move: talk to iHerb.com when they open.
iHerb.com's call center is closed now. We will send GetHuman-sylvieot a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-sylvieot's own words
I am so sick of dealing with this problem order. I have written it out on the website, then I did a live chat, and then I TRIED to send you an email that would NEVER go through and would not let me save it to a draft. ONE MORE TIME I WILL DESCRIBE MY PROBLEM ORDER!!! **I ordered * SOLARAY organic turmeric bottles but got one --- plus a SOLARAY maca bottle that I did not order. Order number *********. I was told on live chat to take a picture of the maca bottle and send it in an email. I did take pictures, but my camera will not upload them. I took pics with my phone, but then I found out you have to set up email on the phone to send them. I do not want email on my phone now or ever. I tried to call you, but you no longer do customer service by phone. I tried to email you, but it would not go through. LET ME KNOW WHERE TO SEND THE MACA BOTTLE AND I WILL RETURN IT TO YOU. YOU CAN CANCEL MY TURMERIC ORDER, REFUND MY MONEY, AND I WILL NOT EVER ORDER FROM YOU AGAIN.**Sylvia H Percy*** Park Plue Court*Columbia TN *****
GetHuman-sylvieot did not yet indicate what iHerb.com should do to make this right.
I have an issue with iHerb.com too
How GetHuman-sylvieot fixed the problem
We are waiting for GetHuman-sylvieot to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get iHerb.com's attention and get better help faster. Tap below to get started.
Having iHerb.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sylvieot fixes it.
This email address isn't valid

iHerb.com

Customer service issue
Reported by GetHuman-sylvieot
May 29th, 2018 - 2y ago
I have an issue with iHerb.com too
Fixed
Seen by 5 customers so far
Similar issue to 378 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Account email address
Account phone number
Order number
Delivery address
Timeline
GetHuman-sylvieot started working on this issue
May 29th, 2018 9:49pm
GetHuman-sylvieot indicated the issue is not fixed yet.
May 30th, 2018 12:35pm
GetHuman-sylvieot indicated the issue is not fixed yet.
May 30th, 2018 9:06pm
GetHuman-sylvieot indicated the issue is not fixed yet.
May 31st, 2018 12:32am