I ordered a Disney pin collection. I waited then when I did not get it I contacted the...

GetHuman5247153's customer service issue with eBay from September 2020

Help with my eBay issue
The issue in GetHuman5247153's own words
I ordered a Disney pin collection. I waited then when I did not get it I contacted the seller and asked about the item. I ordered the item on Aug * . I also ordered pins the next month, Sept. I received the order for the month of Sept after I ordered the item from "mryankee***" I got the order from the previous seller but not mryankee***. Then all of a sudden I get a mess from him saying because I contacted eBay that he now has the item I ordered, but he will not send it to me. I replied that I have the right to inquire and that I hope he would do the right thing and send me the item. he sent me quite a message saying that he doesn't care. He did say that he will refund the money, but that is not what I want. if that is so, then I will probably have to pay even more for the item that he overcharged.**my phone * is ***-***-****

GetHuman5247153 did not yet indicate what eBay should do to make this right.

How GetHuman5247153 fixed the problem
I think I did. I did not insult him as he tried with me. I told him I was from NYC, which I was. it just Happened that he live a few blocks from we’re I did. We just opened dialogue. And now he stated that when he gets it he will send it to me. It looks promising. I will for the items.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How Do I Report an Ebay Scam?How Do I Close My Ebay Account?How Do I Change My Ebay Address?How Do I Cancel an Ebay Return?What Do I Do If I Have Not Received My Order from Ebay?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5247153
Sep 9th, 2020 - 2 years ago
GetHuman5247153 shared how to fix
Seen by 4 customers so far
Similar issue to 27489 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username


GetHuman5247153 started working on this issue
Sep 9th, 2020 7:15pm
GetHuman5247153 confirmed the issue is fixed. Hooray!
Sep 9th, 2020 11:24pm