MY EBAY ACCOUNT IS GETTING HACKED WEEKLY BY SOMEONE IN SOUTH AMERICA AND EBAY IS DOING...

GetHuman5046495's customer service issue with eBay from July 2020

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The issue in GetHuman5046495's own words
MY EBAY ACCOUNT IS GETTING HACKED WEEKLY BY SOMEONE IN SOUTH AMERICA AND EBAY IS DOING NOTHING TO HELP RESOLVE THE ISSUE AND PROTECT MY ACCOUNT. THEY ALSO ARE NOT IMMEDIATELY AVAILABLE TO TAKE CARE OF ISSUES LIKE THIS. I HAVE BEEN TRYING TO CONTACT THEM VIA PHONE AND ALL I GET ARE MESSAGES TO VISIT AN EBAY PAGE TO GET MORE HELP INFORMATION. THIS IS PATHETIC ESPECIALLY WHEN SOMEONE'S ACCOUNT IS BEING HACKED ON A WEEKLY BASIS AND EBAY DOES NOTHING. I HAVE AN EMAIL ADDRESS THE HACKER IS USING ON MY ACCOUNT TO RECEIVE PASSWORD RESET VERIFICATIONS FROM EBAY. EBAY CLAIMS THEY RECOGNIZE THE PROBLEM, BUT THEY HAVE DONE NOTHING TO CORRECT IT. I AM CONSIDERING TAKING LEGAL ACTION IF EBAY CAN'T FIX THE ISSUE AND PROTECT MY ACCOUNT. EBAY IN MY OPINION IS AN INSECURE SELLING SERVICE. THIS HACKER HAS ALSO ATTEMPTED TO MAKE UNAUTHORIZED PURCHASES USING MY ACCOUNT AS WELL. IN MY OPINION, I WOULD USE AMAZON INSTEAD.

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eBay

Customer service issue
Reported by GetHuman5046495
Jul 9th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 22527 others
0 customers following this
Items needed
Order number
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Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman5046495 started working on this issue
Jul 9th 11:50am

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