I have purchased an antique Porcelain T&V France coffee pot recently from eBay. The pie...

GetHuman-trahmani's Refunds and Returns issue with eBay from May 2020

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The issue in GetHuman-trahmani's own words
I have purchased an antique Porcelain T&V France coffee pot recently from eBay. The piece was advertised as in excellent shape and the pictures confirmed it. But when I received the piece, the lid was broken and glued back on in a terrible way. I contacted the seller to get refunded but the seller refused and said that I broke the piece myself. This is pure lie. Basic logic proves that if I in fact had broken the piece, I would have claimed it to be broken as received. I had no reason to glue the part. The seller was hoping that I would not notice the piece being broken when I received it but the glue work is so badly done that even a blind would have seen it. I need resolution as this seller, although with ***% approval as reflected on eBay to my surprise, is a cheat and untrustworthy. I am trying to reach eBay but can’t find a way to do so. If I don’t get a penny back and pay another $** out of my pocket, I would do it if that would mean this seller does not cheat anyone else. I need eBay’s help to resolve this please. Thank you

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eBay

Refunds and Returns issue
Reported by GetHuman-trahmani
May 31st, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 18750 others
0 customers following this

Timeline

GetHuman-trahmani started working on this issue
May 31st, 2020 12:31am
GetHuman-trahmani indicated the issue is not fixed yet.
May 31st, 2020 4:38am
GetHuman-trahmani indicated the issue is not fixed yet.
May 31st, 2020 6:53pm

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