Ebay will allow sellers to rip you off and then do nothing to assist you. They do not read the email description of your issue but they do give a lame unhelpful rebuttal before they give you customer service info for ..pay pal . I dont think ebay has an actual customer service. They in no way tried to help me.

GetHuman4879274's customer service issue with eBay from May 2020

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The issue in GetHuman4879274's own words
Get my money back. ... I ordered a product that never came. Tracking showed it had been picked up in China but the seller changed the arrival date twice. Ebay made me wait till the *rd arrival date before I could file a complaint and then Ebay said they couldn't help me because it was past ** days. Sent me to PayPal and now I can't speak to customer service because there are no reps only email or automated. I have received a PARTIAL refund in different increments increments although I paid in full at once with my debit card through Ebay not pay pal. .
They know what they are doing and not doing. They push the issue off until they are not responsible.
Giving me ALL my money back.
Because Im a customer...I paid I expect to receive what I paid for. How long or whatever is irrelevant smh.. this is dumb.
The seller is in China . Ebay and PayPal only communicate through email.. I cant dispute it on my card because of the time frame. Exactly what else ...is it that I could try. . That wont require more money for nothing. Get human couldnt even get a human ...
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eBay

Customer service issue
Reported by GetHuman4879274
May 28th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 18442 others
0 customers following this

Timeline

GetHuman4879274 started working on this issue
May 28th, 2020 1:56am

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