I bought an item through ebay and received an item that doesn't match the picture and d...

GetHuman4888423's customer service issue with eBay from May 2020

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The issue in GetHuman4888423's own words
I bought an item through ebay and received an item that doesn't match the picture and description of the item. I've contacted the seller multiple times to resolve the problem * including pictures * but he refuses to remedy the situation, saying that the item is the correct item and making a silly explanation * when the pictures clearly show that the item is incorrect. I have additional pictures if necessary. Since the seller is uncooperative, I no longer want the item, nor do I wish to continue to deal with him. I would have been glad to have returned the item for an exchange for the correct item initially, but I just want it over with * I don't need to waste any more time on this * I don't need all the additional moving parts of a return over a minor purchase.*I would just like a refund from the seller or from ebay *

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eBay

Customer service issue
Reported by GetHuman4888423
May 29th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 18705 others
0 customers following this

Timeline

GetHuman4888423 started working on this issue
May 29th, 2020 11:53pm

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