On November **, **** I payed $*** for an iPhone * Plus and the seller told me I sent it...

GetHuman-emmynels's customer service issue with eBay from December 2018

4 views
 | 
20281 similar
 | 
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-emmynels to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-emmynels's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman-emmynels's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-emmynels may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-emmynels's own words
On November **, **** I payed $*** for an iPhone * Plus and the seller told me I sent it through the wrong address through PayPal so he refunded me my $*** back so I sent him the payment again and he said I did it wrong again so he refunded me that $*** back so I told him I couldn’t pay full price because it was going to be a few business days for the refunds to go back into my bank account so he told me I could just pay $*** then and then pay $*** when I got the phone. I was supposed to get the phone the next day on Saturday November **, ****. He sent me a tracking number and I checked it and it said there was no package with that tracking number. I told him and he said the computers had a glitch so he redone it. He never would send me another tracking number and I’ve been waiting days for the phone. I messaged him earlier and told him I wanted my money back and he told me he wasn’t refunding my money back because he payed shipping for my package. When I originally bought the phone the first time it said all I had to pay was for the phone not the shipping so he’s refusing to refund me my money and I haven’t received the phone.
GetHuman-emmynels did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-emmynels fixed the problem
We are waiting for GetHuman-emmynels to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-emmynels fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-emmynels
Dec 4th, 2018 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 4 customers so far
Similar issue to 20281 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-emmynels started working on this issue
Dec 4th, 2018 6:52pm