I contacted you guys earlier about an item I received from seller nass*vana this aftern...

GetHuman1158251's customer service issue with eBay from September 2018

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The issue in GetHuman1158251's own words
I contacted you guys earlier about an item I received from seller nass*vana this afternoon and sadly it turn out to be a fake pair of Chanel pearl espadrilles in size **. I talked to the seller and he*she seems to be offended instead of trying to resolve the problem with me..she try to be little me and say that I don’t know my stuff this and that... so I contacted you guys explaining the issues since the seller does not offer refunds in this items. So you guys went ahead and sent out a refund request to the seller. He*she later sent me a tons of nonsense and rude messages. I also sent her my real espadrilles side by side with her fake one as well.. after that she finally accept the refund but threaten me in her messages saying that if there were any scratches on the shoes*box she will not initiate the refunds. So I just want to let you guys know and inform you that I have recorded the shoes she sent me and also recorded me re packing and re sending her the shoes like how it was arrive to me. Just so I have proof that I did not mess with her fake shoes in case if she try to do something fishy so she don’t have to refund me. That’s all that I’m afraid of... *thank you for your time.

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Customer service issue
Reported by GetHuman1158251
Sep 18th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 13699 others
0 customers following this


GetHuman1158251 started working on this issue
Sep 18th, 2018 12:14am