Hello,**Please can you help me with a combined shipping invoice query?*I recently sold...
GetHuman-gstubber's customer service issue with eBay from September 2018
2 views | 13465 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman-gstubber's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-gstubber to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-gstubber may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-gstubber's own words
Hello,**Please can you help me with a combined shipping invoice query?*I recently sold a very large quantity of video games to a single buyer.**He has since paid me for all of these items, but he has paid the total invoice without waiting for me to combine shipping on all of the items.**Actual shipping is only around £** for all of the items shipped in one box, but he has paid the total shipping cost of over £***.**I am of course willing to refund the buyer this massive shipping difference of around £***, but can I ask will I also receive the ebay fee difference when I refund through Paypal?**Obviously it will be more than just a few pounds since eBay charge a final value fee on the shipping as well.**Thank you for your help.**Best regards**Glenn
GetHuman-gstubber did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-gstubber fixed the problem
We are waiting for GetHuman-gstubber to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.