I'm not happy with eBay's decision the case *********** about refund to a buyer who did...

GetHuman-rafaljar's customer service issue with eBay from September 2018

18 views | 13419 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman-rafaljar's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-rafaljar to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-rafaljar may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-rafaljar's own words
I'm not happy with eBay's decision the case *********** about refund to a buyer who didn't accept the tracked delivery although the tracking number was provided to him. The courier tried to deliver the item several times than kept it for a month time in the depot and at the end sent it back to me. This was not the first time when this buyer wasn't accepting my item claiming the Parcelforce driver can't find his address. I've provided him tracking number and Parcelforce customer service number to arrange redelivery or collection from Parcelforce depot. I can't understand how Ebay is protecting unfair buyer who is not accepting the items sent to him using silly excuses. I thought that tracked and signed for shipments are enough proof to see if the buyer is honest and is accepting the goods sent to him.

GetHuman-rafaljar did not yet indicate what eBay should do to make this right.

How GetHuman-rafaljar fixed the problem

We are waiting for GetHuman-rafaljar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rafaljar fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-rafaljar
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 13419 others
0 customers following this

Timeline

GetHuman-rafaljar started working on this issue
Sep 15th, 2018 8:41pm