I ordered Item * ************ on july **th with a confirmed order for purchase. for...

GetHuman959667's customer service issue with eBay from August 2018

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The issue in GetHuman959667's own words
I ordered Item * ************ on july **th with a confirmed order for purchase. for $***, total @***.**Filtered claims to be out of product but clearly they are not ,,, for $***.**I am being lied to by staff which mis-printed the cost of filters that I have a confirmed order from e-bay July **th.*They are saying they no longer have the filters I ordered. But, they are on e-bay at the same item number ,,, ************ as guardian ***-***-M.*Sales people are not honoring my confirmed purchase ,,,**On their site is this statement**"Our family business will treat you like our own family, we guarantee it!"**I am looking now to contact the family*owners of filter deal concerning the above corporate quote. Clearly the staff is on the hook for the $*** mistake so they won't help me.**If they guarantee they will help me,**Why won't they???***Rick
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eBay

Customer service issue
Reported by GetHuman959667
Aug 17th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 6 customers so far
Similar issue to 10361 others
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Timeline
GetHuman959667 started working on this issue
Aug 17th, 2018 7:45pm