I am having a problem returning incorrect goods I ordered through ebay uk ltd .*I order...

GetHuman5654033's Refund issue with eBay (UK) from January 2021

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The issue in GetHuman5654033's own words
I am having a problem returning incorrect goods I ordered through ebay uk ltd .*I ordered solid pine antique WAXED rustic dining table and chairs the sellers name is Nolimiteduk when I opened the box I notice that they were not the goods I ordered because the table a chairs were not WAXED that's the main reason I ordered them.*I did apply to Ebay uk to return the goods and I printed off a label they sent me which is no good at all the label is a Tracked ** royal mail but the weight range on the label is *-*kg but the parcel weighs **kg I have been emailing Nolimiteduk but they are not very helpful I told them the problem about sending me the incorrect items I ordered and also the fitting instructions were incomplete.They emailed me back and asked for photos which I sent.*I received a email from them this asking me to get help to build up the table and chairs and offering me a **%discount I was dumbfounded there was no mention that they had sent the incorrect goods.*I want a full refund and this parcel picked up from my house because it's to heavy for me to take to the post office and I am at risk from coved because I am over ** and as for them asking me to get help to build up a set of table and chairs I did not order is dangerous because I can't let anyone in to my home because of coved restrictions.I hold ebay as responsible as much as the seller I have been a loyal customer to ebay but it doesn't work been loyal .item number is ************ Anthony White

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eBay (UK)

Refund issue
Reported by GetHuman5654033
Jan 14th, 2021 - 2 years ago
Not resolved
Seen by 86 customers so far
Similar issue to 6071 others
0 customers following this


GetHuman5654033 started working on this issue
Jan 14th, 2021 1:12pm
GetHuman5654033 confirmed the issue is fixed. Hooray!
Jan 14th, 2021 6:42pm
GetHuman5654033 indicated the issue is not fixed yet.
Jan 14th, 2021 6:42pm