EBay are not adhering to the new, extended period of time for returns... now ** working...

GetHuman5426151's customer service issue with eBay (UK) from November 2020

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The issue in GetHuman5426151's own words
EBay are not adhering to the new, extended period of time for returns... now ** working days from receipt of label * barcode for returns.*So I was wrongly told last day for a return I raised due to item NOT AS DESCRIBED is today, Nov *nd! *Anyway I took the item to the post office but the barcode didn’t contain the information or ? Required to post the item! So now I am going to be told I haven’t returned the item in time so no refund. That is unacceptable. It’s also very poor that I cannot contact EBay where the return details are contained! *The queue for the phone contact, which I had to google as it DOESNT COME UP CLICKING ON CONTACT EBAY ON THE WEBSITE!! Is *** minutes!!! That’s ridiculous!! This needs sorting. *Anyway what is the way forward with this? *Regards, Gillian Hutcheon ( Gillian****). Postcode iv* *qw

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eBay (UK)

Customer service issue
Reported by GetHuman5426151
Nov 2nd, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 5856 others
0 customers following this
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Timeline

GetHuman5426151 started working on this issue
Nov 2nd, 2020 5:10pm
GetHuman5426151 indicated the issue is not fixed yet.
Nov 3rd, 2020 1:35am

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