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The issue in GetHuman1651820's own words
Appeal the return of the product. ... I have an item that is brand new. And clearly marked no returns accepted. Because it did not fit her, she is asking for request. I told her that she should ask questions before hand which is written clearly on my post. *The case ID is **********. Why has eBay asked the buyer to return the item? There is no fault or defect to the item except it does not fit which does not qualify for a return if the post is marked with a no returns policy.
It is a well known brand. Figure out sizing issues before making a purchase.
The item is in perfect condition. The receipts of purchase have been provided. There should be no return allowed since the post specifically requested this.
I have an issue with eBay (UK) too
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