hi, second time in * months a injusticehas been done to me by ebay. this current case t...

GetHuman1557119's customer service issue with eBay (UK) from November 2018

Help with my eBay (UK) issue
The issue in GetHuman1557119's own words
hi, second time in * months a injusticehas been done to me by ebay. this current case tiffany watch sold to gea.uk**** this watch was sent in fine condition, the buyer said she was polishing the glass and the whole watch fell apart. how could this be? ebay told her to send it back and i was to refund in * days. i was unaware of this until ebay let me know it was coming back.where was my rights here? the watch was returned in several pieces floating around in the box,and damaged. i took it to our jewellers, result* the watch had been taken apart, in a attempt to put it back together the dial and movement was forced into the case back the wrong way around snapping the the stem from the crown*button the stem is is still broken inside the movement. even so ebay concluded that it was my fault? and sent the buyer a refund. still without my right of reply, please this needs addressing again with the full facts and to avoid further ebay injustice to myself and other sellers. thank you ana await your reply regards, david

GetHuman1557119 did not yet indicate what eBay (UK) should do to make this right.

How GetHuman1557119 fixed the problem
do not use ebay there is no justice for sellers
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eBay (UK)

Customer service issue
Reported by GetHuman1557119
Nov 14th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 397 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1557119 started working on this issue
Nov 14th, 2018 12:40pm
GetHuman1557119 confirmed the issue is fixed. Hooray!
Nov 17th, 2018 6:03pm
GetHuman1557119 indicated the issue is not fixed yet.
Nov 17th, 2018 6:07pm
GetHuman1557119 confirmed the issue is fixed. Hooray!
Nov 17th, 2018 6:08pm
GetHuman1557119 confirmed the issue is fixed. Hooray!
Nov 17th, 2018 6:08pm
GetHuman1557119 confirmed the issue is fixed. Hooray!
Nov 17th, 2018 6:09pm
GetHuman1557119 indicated the issue is not fixed yet.
Nov 17th, 2018 6:10pm

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