Mystical order appears and I want my money back!

GetHuman1149315's customer service issue with eBags.com from September 2018

10 views | 24 similar | 0 following
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The issue in GetHuman1149315's own words
Find out how to return and get refunded for an order that came way too late, and I couldn't find a way to cancel it!! ... I thought I had ordered something, but then never got an email back confirming my order. I believe the PO* is ********. So I went on my account and there was no record of an order. I searched all over for some confirmation of an order, but found none. Then I went elsewhere to purchase the item I needed, now in a rush. I then return from my trip to find a package from you all with the item I no longer need!!! I do not want the item nor do I want to pay for it or the shipping. I request a total refund and a way to ship the item back to you free of charge. The billing address is ***** NE **th Ct., Battle Ground, WA *****.
I have no communication from them, and l never got a confirmation of the order!
I want to be refunded!
I paid, and I tried to cancel my order!
no
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eBags.com

Adidas ***** pack
Customer service issue
Reported by GetHuman1149315
Sep 15th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 24 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1149315 started working on this issue
Sep 15th, 2018 11:49pm
GetHuman1149315 shared this issue with others over email
Sep 15th, 2018 11:49pm
GetHuman1149315 indicated the issue is not fixed yet.
Sep 17th, 2018 12:56am
GetHuman1149315 indicated the issue is not fixed yet.
Sep 17th, 2018 12:57am
GetHuman1149315 indicated the issue is not fixed yet.
Sep 17th, 2018 1:00am
GetHuman1149315 indicated the issue is not fixed yet.
Sep 17th, 2018 1:05am
GetHuman1149315 indicated the issue is not fixed yet.
Sep 17th, 2018 1:07am

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