False advertising on WWF

GetHuman5874424's customer service issue with Zynga from March 2021

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The issue in GetHuman5874424's own words
Buy a creditable product ... In the past * months U ordered * products from ads on World With Friends and each item. when each arrived, it was vastly different than what was shown in ad. I am currently working with PayPal to resolve the issue with the second item. I ordered the item on February ** from a company called THEY( Chinese company) and it was for a large maybe *-foot in diameter water balloon ball. The ads was a video where kids were jumping on it and rolling around on it. I can no longer find that at this ad on WWF Please send me a copy of it so I can use it as evidence in my case.
This has happened before. I wish you’d get your advertisers better.
Please send me a copy of the ad.
Been a customer for about ** years.
I’ve contacted the company but their paltry refund which was a *** of the cost was not acceptable.
How GetHuman5874424 fixed the problem

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Zynga

The ad was on Words With Friends
Customer service issue
Reported by GetHuman5874424
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 1950 others
0 customers following this

Timeline

GetHuman5874424 started working on this issue
Mar 22nd 5:16pm