On February **th, **** I rented a Ford Escape named Elway on my university's campus (Wa...
GetHuman-jadentex's customer service issue with Zipcar from February 2019
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The issue in GetHuman-jadentex's own words
On February **th, **** I rented a Ford Escape named Elway on my university's campus (Washington State University). When I started to drive it started to snow, I noticed that the windshield wipers weren't working. So I had to pull over and I tried to figure it out. I would push the lever and nothing would happen. I wasted about ** minutes and I had to drive back to return the car. I was honestly kind of scared driving back when it's starting to snow without the windshield wipers working. On top of that, I noticed the low tire pressure and low fluid warning popped up. Which stressed me out even more. Then When I got back to the parking spot a pile of snow was bulldozed in the parking stall so I couldn't return the car. This is the second time at this location where I couldn't return the car in the reserved spot. I want to reimbursed for the trip and driving credit because that trip was not okay. I didn't feel safe and the overall experience was stressful.
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