I was in the car with my children and one of them was sitting in the back and found a b...

GetHuman-amandita's customer service issue with Zipcar from December 2018

8 views
 | 
1761 similar
 | 
0 following
Help with my Zipcar issue
Next: our robot will wait on hold for GetHuman-amandita to get a Zipcar rep on the line!
Always use the GetHuman Phone tocall Zipcar. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-amandita's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman-amandita's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-amandita may need:
Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
The issue in GetHuman-amandita's own words
I was in the car with my children and one of them was sitting in the back and found a bag of marijuana. The bag also had some sort of grinding mechanism and rolling papers next to it. The car was very smelly. We have young children, and have not discussed marijuana with them before, so you can imagine how uncomfortable and angry we are with ZipCar. We do not believe it is our responsibility to cover your tracks and those of the irresponsible people who left it in the car before us. Do you to think that it’s fair to expose families using your service to this? and they should not be exposed to said things during the use of one of your cars. I called customer service and did not received any help. They said they would email me, and I have been waiting for the email for over a week. Not satisfied at all with experience
GetHuman-amandita did not yet indicate what Zipcar should do to make this right.
I have an issue with Zipcar too
How GetHuman-amandita fixed the problem
We are waiting for GetHuman-amandita to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zipcar email you?
This email address isn't valid
Follow this issue
See how GetHuman-amandita fixes it.
This email address isn't valid

Zipcar

Customer service issue
Reported by GetHuman-amandita
Dec 3rd, 2018 - 2 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 8 customers so far
Similar issue to 1761 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-amandita started working on this issue
Dec 3rd, 2018 2:22pm