Hi**Order ID****-********-*********My client has just received the wrong item, he was s...

GetHuman-lukeborg's customer service issue with Zazzle from December 2018

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The issue in GetHuman-lukeborg's own words
Hi**Order ID****-********-*********My client has just received the wrong item, he was supposed to receive the Augusta Replica Football Jersey, Adult XXXL customized with his name on it (Catdaddy) as per the order. Instead he received the jersey with another one of my clients names on it (Bezisbackbaby) who I also placed an order for.**I have checked and reconfirmed the details and it the orders are correct yet he has received the wrong item and wrong size? I can send you proof as well but it wont allow me to attach an image.**Please help as this is the first orders I have placed for my clients and it has been sent out wrong I understand mistakes happen and id like to get this resolved asap please as it was a surprise Christmas gift.**Kind regards*Luke Borg

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Zazzle

Customer service issue
Reported by GetHuman-lukeborg
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 675 others
0 customers following this

Timeline

GetHuman-lukeborg started working on this issue
Dec 24th, 2018 3:36pm

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