Yesterday. I went to zara cairo festival city and in tried two coats and after that iwe...

GetHuman1861167's customer service issue with Zara from December 2018

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Yesterday. I went to zara cairo festival city and in tried two coats and after that iwent to the cashier to reserve the two coats till the end of the day or next day morning but i found the ***.manager called hossam told me now way because it is alot of items . But after along discussion he accept that but with a very rude way he told me maximum next day morning .*How ever iknow that the policy is to reserve for * days except on sale time as i deal with zara from * years ago and not in egypt only but egypt ,spain , paris , china *Please give zara staff courses realted to how to treat with clients and to be polite *And promise me.and my family and my friends every where will never buy or go to zara egypt again

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Customer service issue
Reported by GetHuman1861167
Dec 30th, 2018 - 4 years ago
Seen by 21 customers so far
Similar issue to 518 others
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GetHuman1861167 started working on this issue
Dec 30th, 2018 8:14am
GetHuman1861167 confirmed the issue is fixed. Hooray!
Dec 30th, 2018 6:43pm