Hanaa Ratip - Items Not Received - ORDER NO. *************I am disappointed to note tha...

GetHuman-hanaarat's customer service issue with Zara from October 2018

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The issue in GetHuman-hanaarat's own words
Hanaa Ratip - Items Not Received - ORDER NO. *************I am disappointed to note that my previous email remains unanswered to date.**My order was made on Friday - **th October - before * pm (which stated free and next day delivery - Saturday **th October).**Despite my shipping confirmation stating that the items will be delivered on Saturday (**th October), they have not arrived. I have cancelled plans to stay at home for * days and I am greatly disappointed by the sub - standard service I have received. More so, I had planned to wear the outfit on Saturday to a family function. **I am a loyal customer and I do not expect a company such as yours to behave in such a manner. **I await your immediate confirmation**. The items will be delivered today**. A **% discount will be applied to this order as a gesture of good will**Yours Faithfully, *Hanaa Ratip **ORDER NO. ***********

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Customer service issue
Reported by GetHuman-hanaarat
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 269 others
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GetHuman-hanaarat started working on this issue
Oct 22nd, 2018 9:49am

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