Hi, i placed an order on ********** and have still not received my clothing, despite ph...

GetHuman970090's customer service issue with Zara from August 2018

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The issue in GetHuman970090's own words
Hi, i placed an order on ********** and have still not received my clothing, despite phoning and live chat nobody has got back to me, i have even traveled and been in store trying to find out where my stuff is. You have taken payment. I dont know what else to do, please just refund all the money, i will not be shopping with Zara again. Honestly ** days, numerous calls, * live chats and a visit to store. Absolutely nothing from you. I wanted these clothes to wear a week after i ordered them and instead i had to order new clothes. Really really not happy and want a full refund. My order no: *********
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Zara

Customer service issue
Reported by GetHuman970090
Aug 9th, 2018 - a yr ago
I have an issue with Zara too
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Seen by 8 customers so far
Similar issue to 156 others
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Timeline
GetHuman970090 started working on this issue
Aug 9th, 2018 10:16am
GetHuman970090 indicated the issue is not fixed yet.
Aug 10th, 2018 11:39am
GetHuman970090 indicated the issue is not fixed yet.
Aug 12th, 2018 12:37pm
GetHuman970090 indicated the issue is not fixed yet.
Sep 25th, 2018 11:24am