I've bought a skirt which I wish to exchange and I have misplaced the invoice I Purchas...

GetHuman-swapnalg's customer service issue with Zara from June 2018

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Help with my Zara issue
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The issue and preferred resolution, in GetHuman-swapnalg's own words:
I've bought a skirt which I wish to exchange and I have misplaced the invoice I Purchased it from PMC kurla Zaria store on Tuesday **th June'**, and went back to the store on Wednesday **th June'** ... Kindly exchange the skirt as its not ****ing me well and my ****Rs. Will be wasted if it's not exchanged, I visited the store twice but noone really bothered to reply me and also they said they cannot give me a duplicate copy of the bill when I gave them the date and time too.. Please help me to get this skirt exchanged it is intact with the price tag **Regards,*Swapnal. *************
I trust that Zara will make this right and come up with a resolution that is fair.
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Zara

Customer service issue
Reported by GetHuman-swapnalg
Jun 24th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-swapnalg started working on this issue
Jun 24th 8:40pm