Hi i bought few bathroom items like soap holder, liquid soap holder, tooth brush holder...

GetHuman-casbah's customer service issue with Zara from May 2018

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The issue in GetHuman-casbah's own words
Hi i bought few bathroom items like soap holder, liquid soap holder, tooth brush holder and candel holder from Zara home in algiers as i was on holiday from London then after one week the items faded and stained . I went back to the shop to my surprise i have been told that they couldnt exchange or refund the items. Usualy in London we havent got this problem, i thought that Zara had the same policy all around the world. The company called AZADEA is giving a bad name to Zara and i think that is terrible. Please look into it or give me the right email that i could complaint further. Thank you.*Ps. Sorry that i cant attach the pictures here to show the stains.
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Zara

Customer service issue
Reported by GetHuman-casbah
May 20th, 2018 - 6 mons ago
I have an issue with Zara too
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Seen by 6 customers so far
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Timeline
GetHuman-casbah started working on this issue
May 20th 10:01pm