I recently applied for a student youtube membership and did not know that I need to put...

GetHuman-anbueno's customer service issue with YouTube from December 2019

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The issue in GetHuman-anbueno's own words
I recently applied for a student youtube membership and did not know that I need to put a gmail account on the email address. I've put my college email address and YouTube sent me an email saying I am eligible for the student membership. The problem is, because I used my college email address (It's an Outlook email not Gmail) I cannot finish signing up for the membership because I cannot log in into YouTube. I tried applying again with my gmail account but it says I already redeemed the membership. Please help me change my email so I can finish signing up to student membership. Thank you!

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YouTube

Customer service issue
Reported by GetHuman-anbueno
Dec 6th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 17572 others
0 customers following this

Timeline

GetHuman-anbueno started working on this issue
Dec 6th, 2019 1:57am