YouTube Customer Service Issues

Thank you for the follow-up, unfortunately, my issue has not been resolved. YouTube suspended my account without any valid reason. I have always followed their terms of service, yet my account was still suspended. Their response was quite vague, stating they can terminate accounts for any or no reason at all, which seems unreasonable and frustrating.

In my younger days, I created some Christian rap videos that I'd like to remove from the internet. As a current secondary school teacher, I'm concerned about the impact they may have on my professional reputation if discovered by my students. The person who uploaded the videos for me has lost access to the account and cannot delete them. I am reaching out to request assistance in taking down these videos. I can verify my identity in the videos if necessary. There are four videos in total. Your help in removing them would be greatly appreciated. Looking forward to your response. Thank you.

Hello, I have a dilemma. Back in my younger days, I recorded around four rap videos. Now that I work as a teacher, I fear what might happen if my students stumble upon them. I reached out to the person who uploaded the videos, but sadly, they can't recall the account details from so long ago. Can you please help me remove these videos? Your assistance would mean a lot to me. You can contact me at [redacted] Thank you in advance.

I purchased Season 1 of Yellowstone and everything was going well until the last four episodes. The audio doesn't match the video, and it keeps freezing. I have the app on my smart TV, and this is incredibly frustrating. Why sell a complete season if viewers can't even finish one episode in one go? The constant interruptions are making the viewing experience unbearable. It's not just my TV; the same issue occurs on my laptop and phone. It's disappointing to encounter these problems and then be asked to pay for help. This issue is dragging out the series three times longer than it should. It's impossible to enjoy watching with all this stopping and starting. Frustrating! Regards, SH

I am concerned about the issue of fake accounts being used to leave dislikes on streams and videos on platforms like Twitch. It is unfair that individuals can manipulate the system by creating multiple accounts to engage in this behavior. This not only harms the content creators but also affects the overall environment for viewers. I have witnessed someone using several accounts to dislike content regularly, causing distress within the community. I believe there should be measures in place to address this problem, similar to how multiple account subscriptions are handled. It would be beneficial to either eliminate the ability for fake accounts to leave likes and dislikes or implement stricter regulations in the gaming category to ensure a fair and unbiased platform for all users. I hope that the platform is working on a solution to address these issues promptly. Thank you.

Hello, my name is Sam Darden. I am disappointed to notice a trend on my channel where my number of supporters keeps decreasing after I upload videos. I had reached [redacted] supporters and was close to [redacted], but it seems that my numbers are dropping each time I post. I put a lot of effort into creating intros for my videos and connecting with my audience, but it is disheartening to see my hard work undermined by losing supporters. I strive to stay engaged with my channel and show appreciation to my followers. Additionally, I have observed a lack of notifications from other YouTubers I enjoy watching. I feel frustrated by the difficulty small YouTubers like myself face in maintaining and growing our audiences. It is disheartening that platforms seem to favor larger creators over us smaller ones.

Hello, my name is Daniel Goodwin, and I have a YouTube account linked to the email ([redacted]). I noticed a charge of $12.74 labeled as "YouTube Premium" in my bank statement. I hardly use YouTube and did not subscribe to this service. I would appreciate knowing how long this monthly charge has been debited from my account and how I can get a refund. Please cancel whatever "Premium" means for my account, as I have no interest in it.

About 10 years ago, I hired someone to help me create a YouTube channel for hair tutorials. However, they linked all the contact information, subscribers, and monetization to themselves, leaving me unable to access my own content. I have been unsuccessful in trying to undo this or reaching out to them. This situation has prevented me from editing, updating, or removing the videos with MY CONTENT. These videos have gained thousands of views and subscribers over the years, and I am eager to resolve this issue and regain what belongs to me. I would greatly appreciate any assistance in this matter.

Please refrain from censoring content on platforms like YouTube. It's important to respect our freedom of speech as Americans. When programs are removed or interrupted, it's frustrating for viewers who want to access uncensored information that mainstream news may not cover. Let's ensure that diverse perspectives can be shared freely without interference. Let's uphold the principles of free speech and resist controlling what information is available to the public. The truth will always find a way to come out, and attempts to suppress it only fuel people's determination to uncover it. Let's work together to prevent censorship and not be influenced by external agendas.

I am concerned about the mass censorship happening on videos that contain valuable information on important topics. It seems that while some content is being restricted, a lot of irrelevant material is getting through. This censorship is obstructing the truth, and those in charge of these actions are fully aware. The mainstream media controls the information reaching the public, and their hidden agenda is not in the best interest of the people. I am hoping for courageous individuals to step up and put an end to this injustice. YouTube should be a platform where individuals can freely discuss and challenge the misinformation fed to society. The current situation suggests a concealment of truth, and it is evident that something is amiss. We must not let evil forces control us; it is time for us to rise up and reclaim what is rightfully ours. The corrupt individuals in power will face consequences soon. I question if YouTube is guided by integrity or deceit. Change is imminent, and if this censorship persists, there will be repercussions.

Hello JINAAGAM PRABHAVANA, Upon reviewing the videos on your channel, we have identified content that does not align with the YouTube Partner Program policies. Consequently, your channel is temporarily ineligible for monetization. You can still access other creator features on YouTube like uploading, editing, and analyzing video performance. To reapply for monetization after 30 days, please review the flagged policy, ensure your content complies, and make any necessary changes. Once you reapply, our team will reassess your channel for compliance. Remember that YouTube's Terms of Service remain applicable even if your Partnership Program access is restricted. Thank you for your understanding.

My YouTube Channel was recently rejected for monetization due to "reused content." I typically upload 14-16 videos a week, all of which are completely recorded by me. My main series, "Dead by Daylight Funny Random Moments Montage," has been ongoing since [redacted]. In this series, I incorporate footage submitted by my subscribers. While this wasn't the original format of the series, I now ensure that the content sent by my subscribers is either shared via Google Drive, occasionally on YouTube under Creative Commons License, or uploaded as "Unlisted." Unfortunately, it seems that the YouTube Reviewers do not thoroughly verify this and simply identify the presence of tagged individuals in the videos, assuming it's reused content found in many other videos, which is not the case. I rely on YouTube as my full-time job, and I urgently need this issue resolved.

As a paid subscriber to YouTube, I am troubled by the platform's recent actions regarding Steven Crowder. YouTube should be a place where all voices are heard, even those with differing opinions. I believe that even content considered hate speech should be allowed to be debated openly, rather than hidden. I am a double minority, being a female and Mexican, and I value the importance of all beliefs being out in the open for discussion, including those that may be offensive like content from white supremacists. I am worried about what other content may be targeted for removal or demonetization in the future if YouTube continues down this path. I question who is making these decisions and why YouTube feels the need to curate what information we can access. I do not personally view Crowder's content as hate speech, but I strongly stand for the protection of free speech, even if it is controversial or unpopular. I believe that censoring speech has historically led to dire consequences, and I urge YouTube to reconsider their approach. I request that YouTube either allows all speech on their platform or provides clarification on how they will define "harm to the community" moving forward. I eagerly await a response.

I received unwarranted attention from ALTER's YouTube channel when they showcased rude comments from other viewers in response to a positive message I sent them about a video. ALTER seems to prioritize showcasing negativity rather than promoting enjoyable content. Be cautious when interacting with their videos to avoid potential harassment or insults.

I encountered an issue trying to view a video as the creator was banned for "hate speech". Who determines what constitutes "hate speech" – you, a judge, activists? I urge a reconsideration of the policy with a more sensible approach. The creator did not incite, libel, or slander, merely expressed opinions. The current action, though legal, feels highly unethical and politically driven. Some employees appear power-hungry, risking viewer disengagement by banning anything right-leaning as "hate speech". Allowing videos on Hitler while suppressing conservative viewpoints is a concerning double standard. Uphold free speech; reinstate "Black Pigeon Speaks" to resolve this issue. Censoring conservative voices on YouTube presents an intolerant and bigoted image.

I am having trouble starting a trial membership with YouTube TV due to technical difficulties. Providing clearer instructions for potential customers who may not be tech-savvy would greatly benefit your service. While it was easy to input my credit card details, the sign-up process is too complex. Canceling the subscription is equally confusing, as the feedback section does not allow for my input. I would like to cancel the trial membership I just signed up for. How can I do this?

I am seeking guidance on how to reach the individuals responsible for categorizing videos on YouTube. I was shocked to find a serious video depicting a violent attack by male youths labeled under "Comedy." The content, showing individuals being harmed with hammers, is distressing and far from humorous. I can confirm its seriousness by a [redacted] call and police involvement. I am baffled by the decision to place this video in the wrong category and feel compelled to take action. I am considering advocating for a boycott to highlight this unacceptable error. I am struggling to comprehend how such a mistake could occur and am eager for clarification. Your help in this matter would be greatly appreciated.

I tried YouTube TV but canceled it right away. I planned to subscribe monthly if my roommate helped with the cost. However, we realized watching on a cell phone was not ideal. Unfortunately, after the trial ended, my roommate, who is not tech-savvy, accidentally reactivated the account with a single click without any security measures. I reached out to Google, and a week later, they claimed someone in the household authorized it. I explained the mistake in my follow-up email, suggesting Google make the reinstatement process more secure by requiring a password. Currently, it only takes a click to reactivate without any added security. Google's customer service lacks a phone number for such issues, and I struggled to explain in my initial email. Google, please address this flaw. - Roger

I am encountering an issue with my YouTube channel. When I try to access my channel page to see subscribers and other community features, the screen gets stuck. This is happening on both my main channel and an alternate one for anime content. I have updated the YouTube app and my phone, but the problem persists. I am seeking advice on how to resolve this as I value interacting with my viewers, even though there are only a few. I prefer not to create a video solely to inform them of this delay, as producing a video involves significant effort. Thank you in advance for any assistance.

I am struggling to delete my core YouTube channel named John Corbett. I initially set it up years ago with my primary email [redacted] I also have a sub-email account [redacted] linked to my Google Account and Adwords. I aim to either delete my main John Corbett channel and sub-channel P A R A G O N MARKETING or promote the sub-channel to be my primary with a logo and big profile picture. I need guidance on image sizes like PNG and Jpeg for the logo and profile picture. My old channel was on the old platform, and the new one, P A R A G ON MARKETING, was created this year. In easy steps, please advise how to implement the changes I mentioned. Thank you, J.C. from Auckland, New Zealand.