This issue has been progressively getting worse. I use the YouTube application on my Pl...

GetHuman-newfie_b's customer service issue with YouTube from December 2018

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The issue in GetHuman-newfie_b's own words
This issue has been progressively getting worse. I use the YouTube application on my PlayStation *. Whenever ever I try to bring up the home screen or anything similar, the application will take at least ** seconds to a minute to close. The second issue has to do with the application on my phone, whenever I pair it to any other device to play my YouTube videos. The touch screen play*pause and video skip option doesn't register. The YouTube applications have been reinstalled twice, the issue remains. I have called PlayStation support and have found out other people have been having this issue. My phone was taken in for maintenance, they reported no malfunction. My internet service provider was then contacted as well. I like to be thorough with issues like these. So I am writing to ask for your help to resolve this matter please. If you need any further Information I will help how I can, thank you.
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YouTube

Customer service issue
Reported by GetHuman-newfie_b
Dec 7th, 2018 - 6 mons ago
I have an issue with YouTube too
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Seen by 3 customers so far
Similar issue to 10835 others
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Timeline
GetHuman-newfie_b started working on this issue
Dec 7th, 2018 8:37pm