I want to give directions to a courier to find my home to collect a COVID test which is...

GetHuman5420249's customer service issue with Yodel from October 2020

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The issue in GetHuman5420249's own words
I want to give directions to a courier to find my home to collect a COVID test which is currently in the fridge as per directions. I am unable to track this although this is what Yodal helpline told me to do. There was no space for directions on the COVID site 'book your delivery'. It is important that this test is collected on the day - it cant be rearranged. Monday is the final day and the test will no longer be 'fresh'. **I have not been allowed to speak to depot to give directions to this notoriously hard to find house. I have had a missed call and I do not know if it was Yodal or not.

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Yodel

Customer service issue
Reported by GetHuman5420249
Oct 31st, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1535 others
0 customers following this

Timeline

GetHuman5420249 started working on this issue
Oct 31st, 2020 10:18am

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