Appalling service. My delivery was bumped off twice (having stayed in on both days to a...

GetHuman-semills's customer service issue with Yodel from February 2019

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The issue in GetHuman-semills's own words
Appalling service. My delivery was bumped off twice (having stayed in on both days to accept delivery) and, after being promised a pre midday delivery on day three, was informed that there was no guarantee it would be delivered today- I am practically last on the tracking list, therefore the odds are not in my favour. In addition, this is day three when my life is on hold at the behest of yodel. I was told that any compensation for my inconvenience should be made to the supplier, not the deliverer, who is the one providing the bad service. I would have given no stars for this review but the system will not allow you to move on if a star is not identified. Bad does not describe this service, appalling and incompetent does

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Yodel

Customer service issue
Reported by GetHuman-semills
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 1439 others
0 customers following this

Timeline

GetHuman-semills started working on this issue
Feb 9th, 2019 10:29am
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Feb 9th, 2019 10:29am
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Feb 9th, 2019 10:30am