Delivery driver being rude and intimidating and refused to give me my package!!

GetHuman-laurajw's customer service issue with Yodel from June 2018

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The issue in GetHuman-laurajw's own words
Receive what is mine??? ... Your delivery driver refused to give me my package after being rude to me because I caught him trying to shove my package through my letterbox at the same time as knocking on my door! Even though you could see clearly it wouldn’t fit! This is not the first time this peticuler delivery guy has delivered to me and he was rude last time and made out he was in a hurry! He also reversed his car onto my driveway which I have never had a delivery guy do! I have a photo of his car pulling off my driveway with the regesration number of his car! Unless this gets rectified I will be informing the police! This guy is driving around this time with his wife thinking he can intimidate and choose who gets their package??? What he did was theft and bullying and is not good enough! Nobody should have to deal with that!! You’re customer service number is useless also I have called countless times and you can’t get to talk to someone! JD**************** Is my reference number
This could have happened to someone more vulnerable!!
I want what I paid for!! Delivery drivers can’t just deliberately withhold packages!!
Because I haven’t taken this to the police yet!! What a silly question!!
I have called countless times but your automated customer service is a joke!! And kept hanging up!! Why can’t people ever get put through to talk to a person?? I’m sure my phone bill will be high due to this rediculas problem!!
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Yodel

Skinny tan
Customer service issue
Reported by GetHuman-laurajw
Jun 25th, 2018 - 4 mons ago
I have an issue with Yodel too
Fixed
Seen by 7 customers so far
Similar issue to 155 others
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GetHuman-laurajw started working on this issue
Jun 25th 8:48am
GetHuman-laurajw indicated the issue is not fixed yet.
Jun 25th 8:53am
GetHuman-laurajw indicated the issue is not fixed yet.
Jun 25th 10:48am
GetHuman-laurajw indicated the issue is not fixed yet.
Jun 25th 11:29am