A man wrote a review on my business using harsh profanity and it was very inappropriate...

GetHuman-mariboup's customer service issue with Yelp from October 2018

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The issue in GetHuman-mariboup's own words
A man wrote a review on my business using harsh profanity and it was very inappropriate. He was commenting on the fact that he was kindly greeted by someone at our salon when he was on his way to another salon and that set him off and led him to write a review about his "experience" with our salon. The review is a brutal attack and it is also believed this patron is an ex boyfriend or some other personal relation to our salon not a customer. We also have an assumption the person might have been under the influence when writing this review because it was very very aggressive and written at about *AM. We would really appreciate if this could be taken down. It is not an appropriate review to be on yelp at all and it is very disturbing.
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Yelp

Customer service issue
Reported by GetHuman-mariboup
Oct 19th, 2018 - 24d ago
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GetHuman-mariboup started working on this issue
Oct 19th 6:41pm