The one star review on my business is definitely a fake review. It also violates Yelps...
GetHuman1138966's customer service issue with Yelp from September 2018
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GetHuman1138966's next move: go to the Yelp help center.
Yelp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1138966 will want to follow the link below to head to their help center. We will check on GetHuman1138966 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1138966 may need:
Restaurant Name, Email on Account, Phone Number, and Name of Account Holder
Top Tip from another customer
Most reviews are unable to be removed. We have had some success in reporting and removing reviews but most likely Yelp will only remove them if you contact the person that reviewed your company and ask them to remove it.
The issue in GetHuman1138966's own words
The one star review on my business is definitely a fake review. It also violates Yelps policy of not having reviewers promote other businesses in their review
GetHuman1138966 did not yet indicate what Yelp should do to make this right.
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